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Send form emails from your own address with SMTP

Replace the default sender with your own email address using SMTP credentials from SendGrid, Amazon SES, Mailchimp Transactional or another provider.

Updated · 5 steps

On this page
  1. What you need
  2. Connect your SMTP service

By default, Form Builder Pro sends form emails from [email protected]. To send them from your own address — for example [email protected] — connect an SMTP service. Your emails then carry your brand and are more likely to land in the inbox.

What you need

SMTP credentials from an email provider: server address, port, username and password (often an API key). Most providers document these under "SMTP credentials":

New to SMTP? Compare the providers' pricing pages — low-volume sending is usually inexpensive.

Connect your SMTP service

  1. Open Settings → SMTP email in Form Builder Pro.
  2. Fill in the sender name, sender email and reply-to address.
  3. Enter your provider's SMTP username, password or API key, domain, server address and port, and choose the authentication options your provider requires.
  4. Click Send test to send yourself a test email.
  5. If the test email arrives, tick Enabled and click Save.
SMTP settings in Form Builder Pro filled in for SendGrid, with each field numbered from sender name to the Send test button
Example: SMTP settings for SendGrid, numbered in the order you fill them in.

Once SMTP is enabled you can also change the sender of each automatic email.